Terms of Service

Updated April 5, 2019

For the Terms and Conditions on the use of QualPrime Author, click here.

This website is operated by TMAP Solutions LLC doing business as Protocol Writers (“we”, “us” and “our”). Please read these terms of service ("terms", "terms of service") carefully before using this website and the products that Protocol Writers offer (the “service”).

Conditions of Use

We provide this service to you, which are subject to the conditions stated in this document. Every time you visit this website, use the services or make a purchase, you accept the following conditions.

Privacy Policy

Before you continue using our website, we advise you to read our privacy policy [link to privacy policy] regarding our user data collection. It will help you understand how we use the data that we collect from you.


Contents published on this website (text, articles, blog posts, images, graphics, logo) are properties of Protocol Writers and/or its content creators. All contents are protected by international copyright laws.


You can reach us by email, through the chat box in our website, or through the phone. You may also communicate with us through forms submitted in the website. Every time you send us an email, use the chat box, submit a form, or call us, you hereby consent to receive communications from us. You also agree that all notices, disclosures, agreements and electronic communications we provide to you meet the legal requirements that such communications be in writing.

Applicable Law

By visiting this website, you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern these terms of service or any dispute of any sort that might come between Protocol Writers and you, or its business partners and associates.


Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court of the State of California and you consent to exclusive jurisdiction and venue of such courts.

License and Site Access

We grant you a limited license to access and use this website. You are not allowed to download or modify it. This may be done only with written consent from us.

Products and Services

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.  We reserve the right to limit the quantity of any products or services that we offer. Products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will contact you through e-mail and/or phone number provided at the time the order was made.

Accuracy of Billing Information and Contact Information

To ensure the quality of our service, you agree to provide accurate information when you contact us or when you purchase a product from our store. We need this information to contact you regarding your inquiries or requests, or to send the products you have purchased.

Any information you give us will be subject to our Privacy Policy.

QualPrime Author

QualPrime Author is subject to a separate Terms and Conditions which can be found here.

Purchases from our Qualprime Author Store

By purchasing an item in our Qualprime Author Store, you agree that all information you entered is accurate and correct. Information you entered will be subject to our Privacy Policy.  

Disclaimer of Warranties and Limitation of Liabilities

We do not guarantee, represent, or warrant that your use of our website will be uninterrupted, timely, secure or error-free.

You agree that from time to time we may remove the website for indefinite periods of time or cancel the website at any time, without notice to you.

You agree that your use of, or inability to use of, the service is at your sole risk. The website and all products and services delivered to you through the website are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either expressed or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall we, and any affiliated party liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend, and hold TMAP Solutions LLC harmless, and our affiliates from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of this Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.

If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and we may deny you access to our services (or any part thereof).

Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against us.

Contact Information

Questions about this Terms of Service should be sent to us via email at support@protocolwriters.com.